Frequently Asked Questions

RT300RF & RT500RF
FAQ’s

iT500
FAQ’s

ST620
FAQ’s

RT310RF & RT510RF
FAQ’s

Smart Home
FAQ’s

Other Product
FAQ’s

Which products are boiler plus compliant?

Please see information on boiler plus here: SALUS Boiler Plus

My screen says off?

You need to change the batteries.

Which products go with which app?

RT310i = RT310i app

iT500 = it500+ app

Smart Home products = Smart Home app

What is the warranty on SALUS products?

The warranty varies depending on the product. Please navigate to the product using the search function. The warranty is listed on the product description.

What is the maximum range for my RF unit?

Our RF units are tested up to 30 metres.

Smart Home Support

Your Dashboard

Security

Profiles

FAQ’s

Connecting Gateways and Equipment

Managing Equipment

Contact Us

If you can’t solve your technical problem based on the information on this page, please contact out technical team, who will be more than happy to help.

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