What Is My Profile?

Smart Home requires users to create a profile and activate an account before accessing the services’ features and functions. We ask for only a minimal amount of information that is used solely for the purpose of delivering our connected home service. Your name, email address, country, language, and address help us identify you for security purposes, provide our services, to send important notices when necessary, and for internal purposes such as auditing, data analytics and research.

To find out more about the information we ask for, and collect from you, please refer to our Privacy Policy

How Do I Update My Profile?

You may update, change, or correct their profile information at any time. Your name, email address, and language preference is part of your profile information.

1.Click on your name on the top menu bar.
2. Select My Profile from the dropdown menu.

  • Enter your new information.
  • Select a new language from the dropdown menu.
  • Once you are done editing, click on Submit.
  • Your changes will be automatically saved. To review your changes, return to the “Profile” page.

How Do I Delete My Profile?

You can delete your profile at any time. Once you delete your profile, it cannot be undone. The account and its services, including remote equipment management, will be unavailable.

1. Click your name on the top menu bar.
2. Select My Profile.
3. Click Delete user profile.
4. Click Delete to confirm or Cancel if you change your mind.

When you confirm, your account profile is deleted immediately and the “Welcome to Smart Home” page will appear.

Account Confirmation Email

After creating a profile, we will send an email asking you to confirm the account. If you don’t receive or can’t find the email, you can request another.

1. Go to the app or eu.salusconnect.io
2. At the bottom of the screen click Resend Confirmation Email.
3. When the email arrives, click Confirm Account.
If you previously confirmed your account and request another confirmation email, you’ll receive a message noting that the email address has already been confirmed.

Tips & Tricks
If you can’t find the email, be sure to check your Junk or Spam folders.

Glossary of Terms

Categories – Used to manage your equipment by type (equipment properties automatically categorize your equipment).
Dashboard – Lets you see and manage your equipment at a glance. Pin My Status, equipment, OneTouch, and groups for effortless home management from one screen.
Equipment – Any piece of hardware connected to a gateway.
Groups – To be used as navigational aids. Like folders on your computer, they can be used to help you organize and categorize your equipment in whatever way you like.

Holds:

  • Temporary Hold – Allows you to maintain your thermostat at one temperature setting until your next interval is scheduled to begin.
  • Permanent Hold – Allows you to maintain your thermostat at one temperature setting until you cancel the permanent hold. No scheduled interval will override this setting.
  • HVAC – An acronym that stands for Heating, Ventilation and Air Conditioning. HVAC systems can also include moisture and air cleaning.
  • My Status – Sets the mood of your home by creating and organizing groups of rules that run your home equipment for one event or your whole lifestyle.
  • OneTouch – Lets you operate and create alerts automatically for one or more pieces of equipment with a single tap. Do you want to turn on lights in three different rooms at the same time? Set up a OneTouch.
  • Pins – Pins stick your most important items to the Dashboard for fast, easy access.
  • Reports – Provide insight into your home’s energy usage based on data we receive from your equipment. Reports help you decide if you can manage your home more effectively by making big or small changes.
  • Schedules – Automatically run your thermostat heating or cooling preferred settings. Use our recommended default schedules or set your own.
  • Settings – Where you manage your profile and setup new equipment and data collection choices.

Where Can I Get the Smart Home App?

The Smart Home app is available for download in both the GooglePlay and Apple App stores. With an intuitive interface, you can use your OneTouch to turn all of your lights off or to set your thermostats back to an energy efficient temperature. You can even set rules between equipment – such as if a window is open automatically turn off the thermostat. The possibilities are endless.

App Store Information

  • App Name: SALUS Smart Home
  • Categories: Lifestyle

Supported Mobile Devices:

  • Android: version 4.4 and newer
  • iOS: version 6.0 and newer
  • Windows phones are not supported

eu.salusconnect.io

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