10 reviews for iT500

1. Rated 1 out of 5

   rose simmons – 02/10/2018

   find the thermostat difficult to program,cannot change the settings -its programmed to come on three times a day,the display does not stay on . heating has not come on.and it has locked itself so i cannot change ant settings,

   • saluscontrols UK – 18/10/2018

     Have you tried referring to the user instruction manual for the iT500 which is available here: https://salus-controls.com/ie/files/iT500-User-Manual-030-New-App.pdf

2. Rated 4 out of 5

   Martin Pike – 19/10/2018

   I’ve got 7 of these installed at various properties I operate as serviced apartments and the like. I’ve just bought an 8th for a new property I’ve just bought, so I guess I’m happy with them.

3. Rated 5 out of 5

   Terry Worton – 24/10/2018

   I bought this this originally to control heating and hot water and have since moved it to a combi boiler. No problems with either and easy to control with the app (I use android). I can access the thermostat when I am away and instantly see what the temperature is in the house. You can set six schedules on a daily(M T W Th F S Su individually), weekday and weekend (M-F/S-Su), or weekly(M-Su) basis and you can switch between them using the app. You can also control a frost setting and holiday dates from the app. Overall I am very pleased with the product and have no reservations recommending it.

4. Rated 1 out of 5

   Andrew Turton – 27/10/2018

   Stuck with this but I wish I had bought a different one. Working perfectly OK until you update the firmware. Everytime you do, it says it’s ‘offline’ ad he whole system goes down. It is not offline! I am seiously thinking of dumping the whole thing as it is so annoying. Happened toda st as the weather is going to be extremely cold. Would I recommend it? NO.

   • saluscontrols UK – 31/10/2018

     Please contact our support team on 01226 323 961 to resolve this issue.

5. Rated 1 out of 5

   Anna – 27/10/2018

   When I connecte the gateway to Internet, the light is always red intermittent or green intermitten and it never connects to he central. What’s the problem? Can you help me?

   • saluscontrols UK – 31/10/2018

     Please contact our support team on 01226 323 961 to resolve this issue.

6. Rated 3 out of 5

   Darren – 27/10/2018

   I’ve had one of these for approx 18 months, at first fantastic and worked seamlessly but upon changing broadband supplier, the unit is continually offline. Tried uninstalling, new batteries, tried Eveything it says online and in the manual but with no avail. Emailed support but never respond? Overall good unit when it works

   • saluscontrols UK – 31/10/2018

     Please contact our support team on 01226 323 961 to resolve this issue.

7. Rated 5 out of 5

   Zoran Srbija – 29/10/2018

   Can a 0.1-degree hysteresis be added to the program and application?

   • saluscontrols UK – 31/10/2018

     If the device and app are fully up to date, this option will be available.

8. Rated 4 out of 5

   David S – 29/10/2018

   DIY install no problem, been running for over 3 years no problems. lacks advanced prediction of heating requirements but at price is brilliant value for money. Remote access on budget but high quality.

9. Rated 5 out of 5

   Colin Wright – 26/11/2018

   I have had the iT500 for four years now and use it to control my central heating via a laptop PC and an android phone. The thermostat has saved me a fortune as I can easily turn my heating off when not in the house. So I thoroughly recommend this product. The android app is regularly updated the PC program and firmware less so, but it works.

10. Rated 5 out of 5

    Marko Pelovic – 26/11/2018

    Works like a charm 🙂
    On my first run, I wait 5-10 min for Firmware update… that’s the only wait time.